How To Get A Bricked iPhone or iPad Fixed

OK, so you’ve decided to update your iPhone or iPad to iOS 5, you’ve taken heed to the advice in this post to improve your chances of things going smoothly… and inexplicably the update has failed, leaving your iPhone “bricked” and unresponsive.

Here’s how to get it fixed. Again, this is targeted at the “I’m not that technical” crowd and is based on my experiences and stories I’ve heard first hand:

  • Firstly, call your telco (the one you have your phone plan with) for support. They will be less busy than Apple tech support over the coming days. If they offer to replace your phone get a reference number for the call and tell them you’ll call them back. I’ve seen mail-in replacement takes up to 4 weeks. Note: These guys don’t really know what they are doing, but they can troubleshoot simple problems and save you some time.
  • If that fails to fix things (or you bought your phone outright, off eBay, or from Apple), the first thing you need to do is to check if your device is still under Applecare warranty. If it isn’t you may be able to buy a warranty extension from Apple or off eBay. Disclaimer: I have not tried this – I’m not certain you can reinstate the warranty after it has expired. Also, Apple may not be happy about you trying to renew warranty for a bricked device…
  • Contact Apple tech support via the contact details at http://www.apple.com/au/support. Expect to wait longer but to get better quality service.
  • If this fails, book a meeting with a “Genius” at an Apple store. If your phone is under Applecare warranty you can expect them to replace it with a new one on the spot – You did back it up, right?.

Did this help you? Did I miss anything? Got anything to add, correct or comment on?

Leave your comments below!

How To Read PDF’s As eBooks on the iPad

This is a really simple tip – but it had me stumped until I found the answer so I thought I’d share it here.

I want to read PDF’s that I’ve downloaded or bought online on my iPad the same way that I’d read an eBook with Amazon Kindle or the Apple iBook reader. Simple right? It’s not if you don’t know how to do it. I asked one of my learned iFriends and here’s how he showed me to do it…

  1. Make sure your iPad is sync’d with iTunes. You need to be using iTunes with your iPad for this to work.
  2. Drag and drop the PDF’s into the iTunes Library on your computer.
  3. Ensure that “Sync Book” is ticked in the “Books” tab on iTunes for your iPad.
  4. Click the “Sync” button on itunes – it’s in the bottom right hand corner. iTunes will sync the PDF’s to your iPad.
  5. Then on your iPad open up “iBooks” (if you don’t have it already go and download it – it’s free).
  6. Click “Collections” and select “PDF”.
  7. Voila!

Did you find this helpful? Leave a comment below!